Current status
Before-shipment rule
The verified business rule supplied for future commerce is that an order may be cancelled only before shipment. Once shipped, it is not eligible for cancellation. This rule does not create an active request channel or guaranteed outcome in Phase 1.
Cancellation requests
No verified phone, email, WhatsApp, account-submission, review period, fee, or response-time process is published. The account cancellation-information page is read-only and does not create a request.
Existing records
Where a stored order exists, its account page may show current status and potential before-shipment eligibility. Viewing that information does not change the order, inventory, or payment state.
Future activation
Request intake, status transitions, inventory release, payment handling, customer communication, and exceptional rules must be verified before online cancellation processing is enabled.